Agency Manager

Company Description Care Health Insurance is a specialized health insurer offering a wide range of retail and group health insurance products, including top-up coverage, personal accident, maternity, international travel, and critical illness plans. The company also serves corporate clients and rural markets through group health and micro insurance solutions, complemented by comprehensive wellness services. Driven by a consumer-centric philosophy, Care Health Insurance invests heavily in technology to enhance customer service, product innovation, and value-for-money offerings. The organization has been recognized in the industry, earning Smart Insurer and Sales Champion awards in the Health Insurance category at the ET Now Insurance Summit & Awards 2025.

Role Description The Agency Manager is a full-time, on-site role based in Cuttack, responsible for leading and developing an agency sales team to achieve business targets for Care Health Insurance. This role involves recruiting, training, and mentoring insurance advisors, monitoring their performance, and providing regular coaching to improve productivity and compliance with company standards. The Agency Manager will plan and execute local sales strategies, conduct market outreach, and build strong relationships with customers, partners, and local stakeholders. Day-to-day tasks include reviewing sales pipelines, organizing field visits, ensuring timely policy issuance and service support, and preparing performance reports and forecasts for management. The role also requires close collaboration with internal teams to resolve customer issues, implement marketing initiatives, and maintain high levels of customer satisfaction.

Qualifications

• Candidates should possess strong sales and business development skills, including experience in meeting revenue targets, managing funnels, and driving market growth, preferably within insurance or financial services.
• Candidates should possess team leadership and people management skills, such as recruiting, training, mentoring, and performance management of advisors or front-line sales personnel.
• Candidates should possess customer relationship and service skills, including the ability to build long-term client relationships, handle objections, and ensure a positive customer experience.
• Candidates should possess communication and interpersonal skills, including clear verbal and written communication, negotiation, and presentation abilities for internal and external stakeholders.
• Candidates should possess planning and analytical skills, including the ability to prepare sales plans, analyze data, track metrics, and report results to management.
• Bachelors degree in business, commerce, marketing, or a related field is preferred; relevant professional certifications in insurance or financial services are an advantage.
• Prior experience in agency management, field sales, or branch operations is highly beneficial, especially in health insurance or allied domains.
• Ability to work on-site in Cuttack, travel locally for field activities, and adapt to a dynamic, target-driven environment.