Technical Documentation Specialist

Job Title:Technical Documentation Specialist

Location:Nashik

Employment Type:Full-Time

About the Role:

We are seeking a highly skilledTechnical Documentation Specialistto create, manage, and maintain both technical and business documentation. The ideal candidate should be adept at working with subject matter experts (SMEs), possess strong writing and organizational skills, and have a keen understanding of code. As part of our team, you will be responsible for ensuring that our internal and external documentation is clear, concise, and accurate.

Key Responsibilities:

• Interview subject matter experts (SMEs) to gather technical and business-related information.
• Develop, write, and maintain high-quality documentation, including user guides, technical manuals, business documentation, API documentation, and FAQs.
• Collaborate with internal teams including engineering, product management, and customer support to ensure accuracy and completeness of documentation.
• Organize and structure information in a clear, accessible, and logical manner.
• Work with AI tools to enhance documentation processes and improve efficiency.
• Ensure documentation aligns with company standards, industry best practices, and compliance requirements.
• Communicate technical concepts effectively to both technical and non-technical audiences.
• Keep documentation up to date with new features, updates, and changes in product offerings.

Required Qualifications:

• Bachelors degree in Engineering, Computer Science (BCA, BCS, BSc in Computer Science), or a related technical field.
• Proven experience in technical documentation, preferably in a software or technology-driven environment.
• Strong ability to understand and interpret code, APIs, and system architecture.
• Excellent written and verbal communication skills in English, with education throughout in an English-medium institution preferred.
• Experience in creating documentation for both technical and business audiences.
• Expertise in using AI-driven tools for documentation, content generation, and process automation.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

• Familiarity with FHIR, APIs, and software development methodologies.
• Knowledge of industry-standard documentation tools such as Confluence, MadCap Flare, or similar.
• Experience working in Agile development environments.
• Familiarity with OCR and related AI technologies.