Delivery Partner - IT

Description:
Job Summary:
- The Delivery Partner - IT is responsible for ensuring the successful delivery of IT programs, projects, and services within the organization.
- This role bridges business requirements and technical execution, ensuring IT initiatives are delivered on time, within scope, and meet quality and business expectations.
- The Delivery Partner acts as a strategic liaison between IT teams, business stakeholders, and external vendors to drive project outcomes and organizational goals.
Key Responsibilities:
Program & Project Delivery:
- Oversee the end-to-end delivery of IT programs and projects.
- Ensure alignment of project deliverables with business objectives and IT strategy.
- Manage project scope, schedule, budget, and resources effectively.
Stakeholder Management:

- Build strong relationships with business leaders, IT teams, and vendors.
- Act as the primary point of contact for all delivery-related communications.
- Facilitate collaboration between technical and business teams.
Vendor & Partner Management:
- Manage third-party vendors and service providers to ensure timely delivery and adherence to SLAs.
- Evaluate vendor performance and escalate issues as necessary.
Risk & Issue Management:
- Identify potential delivery risks and implement mitigation plans.
- Monitor issues and resolve delivery bottlenecks promptly.
Governance & Reporting:
- Implement best practices, standards, and frameworks for IT delivery.
- Prepare and present periodic status reports and dashboards to senior management.
- Ensure compliance with organizational policies, processes, and regulatory requirements.
Continuous Improvement:
- Identify opportunities to improve delivery processes and efficiency.
- Promote adoption of industry best practices and emerging technologies.
Required Qualifications & Skills:
- Bachelors degree in Computer Science, Information Technology, or related field.
- MBA is a plus.
- 8-10 years of experience in IT delivery, program, or project management roles.
- Proven experience in managing large-scale IT programs or multi-vendor projects.
- Strong knowledge of IT project management methodologies (Agile, Waterfall, Hybrid).
- Excellent stakeholder management, negotiation, and communication skills.
- Strong analytical and problem-solving abilities.
- Certifications such as PMP, Prince2, or Agile (Scrum Master/SAFe) are highly desirable