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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
Key Responsibilities
- Handle inbound/outbound calls from international customers
- Provide accurate information and resolve customer queries professionally
- Maintain high standards of communication and customer satisfaction
- Follow company processes and quality guidelines
- Update customer details and call information in the system
- Meet performance and quality benchmarks
Eligibility Criteria
- Any Graduate / Undergraduate (Freshers welcome)
- Excellent English communication skills (verbal & listening)
- Willingness to work in night shifts
- Basic computer knowledge
- Customer-focused attitude with problem-solving skills
Experience
- Freshers or candidates with relevant international voice experience can apply
- Experience in US/UK/Australian process is an added advantage
Salary & Benefits
- Attractive salary + performance incentives
- Cab facility (as per company policy)
- Paid training provided
- Career growth and learning opportunities
- PF, ESI & other statutory benefits
undergraduates with international experience can apply
Skills
Communication SkillsBpo VoiceInternational VoiceUs Voice ProcessInterpersonal SkillsInternational BPOInternational Voice ProcessInterpersonalCustomer SatisfactionInternational Voice ProcessVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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