Senior Consultant - ServiceNow

Title: Servicenow Consultant.

Location: Pune.

Exp: 4-8 years.

Desirable Skills:

Implementation & Configuration:

• Configure and customize the ServiceNow GRC modules, including Policy and Compliance Management, Risk Management, and Audit Management.

• Develop and manage GRC workflows, including automated processes for risk assessments, policy management, and audit management.

System Administration:

• Administer and maintain the ServiceNow GRC platform, ensuring it operates smoothly and effectively.

• Perform regular system updates, patches, and upgrades as needed.

Integration & Optimization:

• Integrate ServiceNow GRC with other ServiceNow modules (e.g., ITSM, ITOM) and third-party systems to enhance data flow and operational efficiency.

• Optimize the use of ServiceNow GRC to improve risk management processes and compliance tracking.

User Support & Training:

• Provide support to end-users, addressing issues, and answering queries related to ServiceNow GRC.

• Develop and deliver training materials and sessions to ensure users are proficient in utilizing the GRC platform.

User Support & Training:

• Provide support to end-users, addressing issues, and answering queries related to ServiceNow GRC.

• Develop and deliver training materials and sessions to ensure users are proficient in utilizing the GRC platform.

Reporting & Analytics:

• Create and manage reports and dashboards to provide insights into GRC activities and performance.

• Analyze data to identify trends, potential risks, and areas for improvement.

Compliance & Best Practices:

• Ensure that the ServiceNow GRC application adheres to industry standards and best practices for governance, risk management, and compliance.

- Stay up-to-date with changes in regulations and compliance requirements that may impact the GRC processes.