Regional Manager

• Position Title: Regional Manager
• Location: PAN India
• Reporting To: Zonal Manager
• Department: Services - Auction
• Objective:

To drive regional auction business performance by ensuring consistent auction listings, seamless client and buyer operations, and strong coordination across teams, while enabling timely payment collections and operational adherence. The role focuses on strengthening stakeholder relationships, resolving operational challenges, systematically reporting business performance and outcomes to zonal leadership to support sustained growth and operational efficiency.

Accountability:

• Drive regional business continuity by maintaining structured coordination with state-level managers to ensure consistent auction listings and a healthy business pipeline.
• Manage and strengthen client relationships through periodic engagements to support smooth business flow and prompt resolution of operational concerns.
• Provide operational oversight and guidance to regional field and account management teams to ensure effective execution of day-to-day regional activities.
• Ensure timely resolution of buyer-related concerns arising from post-payment processes through coordination with internal stakeholders.
• Monitor and govern daily vehicle payment and buyer fee collections to ensure adherence to defined processes and timelines.
• Track regional auction performance and collection metrics and submit structured auction outcome reports and daily reports to the Zonal Manager for review and decision-making.

Competencies:

• Strong leadership and people-management skills
• Excellent stakeholder and client relationship management
• Sound understanding of auction operations, collections, and buyer lifecycle
• Analytical and reporting capabilities with attention to detail
• Effective communication, coordination, and problem-solving skills