Customer Service Executive

Department Icon Operations Maintenance & Support
Posted: 8 months ago
1-6 years
Chennai(Iyyappanthangal +8)
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Job Description

Position : Voice process (Sales)

Experience : 1-5 Years

Salary : 3.5LPA

HR Contact Person : 7708781966 Evangelin

:

The Site visit Coordinator (Voice Process) will be responsible for calling prospective customers, scheduling site visits, confirming appointments, and coordinating with the sales team to ensure smooth customer site visits.

Key Responsibilities:

  • Handle inbound and outbound calls to potential customers
  • Schedule, confirm, and follow up on site visit appointments
  • Coordinate with site sales teams for customer visits
  • Maintain accurate customer and site visit details in CRM
  • Follow up with customers after site visits for feedback
  • Answer basic project-related queries

Eligibility & Skills:

  • Any graduate / undergraduate
  • 1-5 years experience in voice process / customer support / Telesales
  • Good communication skills in English and regional language

Skills

TelesalesCustomer ServiceCallingInside SalesPresalesReal Estate SalesOutbound CallingCustomer RelationshipCustomer SupportVoice ProcessCustomer Service

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About Company

Casagrand is a real estate enterprise committed to building aspirations and delivering value. We have developed over 38 million sq. ft. of prime residential real estate across Chennai, Bengaluru, and Coimbatore. Over 27,000 happy families across 150+ landmark properties stand testimony to our commitment.

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