Store Manager

Location - LULU Mall RajajiNagar, Banglore

Mantri Mall Malleshwaram, Banglore

• Store Operations:
  
• Oversee daily operations and ensure smooth store functioning.
  
• Manage cash, inventory, and sales transactions in compliance with company SOPs.
  
• Ensure store hygiene, visual merchandising, and adherence to brand guidelines.
  
• Sales & Customer Service:
  
• Drive sales and achieve monthly store targets (buy/sell/refurbished phones).
  
• Handle customer queries, complaints, and escalations effectively.
  
• Maintain strong product knowledge to guide customers accurately.
  
• Team Management:
  
• Lead, train, and motivate store staff to deliver excellent service.
  
• Prepare staff rosters and ensure adequate coverage during store hours.
  
• Monitor performance and provide constructive feedback.
  
• Reporting & Coordination:
  
• Generate daily/weekly sales reports and share insights with area managers.
  
• Coordinate with regional teams for stock replenishment and marketing initiatives.
  

Skills & Qualifications:

• Graduate (Any discipline); MBA/retail diploma preferred.
  
• 2-5 years of experience in retail/electronics/mobile sales.
  
• Strong communication, leadership, and customer-handling skills.
  
• Basic understanding of inventory, billing, and CRM systems.
  
• Target-oriented, proactive, and adaptable to fast-paced environments.
  

Perks & Benefits:

• Competitive salary + incentives based on performance.
  
• Career growth opportunities within the Cashify retail network.
  
• Employee discounts and training programs.