Telesales Specialist

Company Description

Catalyst Education is Indias No.1 Commerce Platform with a strong legacy in shaping future commerce professionals. We specialize in providing quality education, expert mentorship, and extensive career opportunities for students pursuing courses like CA, ACCA, CMA USA, CMA India, Company Secretary, and Enrolled Agent. Catalyst is committed to guiding students at every stage of their academic and professional journey. Join our team and contribute to empowering learners to achieve success and excel in their careers.

Role Description

This is a full-time, on-site role for a Telesales Specialist located in Kozhikode. The Telesales Specialist will be responsible for engaging potential students and clients over the phone, responding to inquiries, pitching course offerings, and building strong relationships. Additional responsibilities include providing exceptional customer support, addressing concerns, and coordinating with internal teams for any required follow-ups. The role also involves achieving sales targets and staying updated on course details and offerings.

Qualifications

• Proficiency in Customer Service and Customer Support to address and resolve inquiries effectively
• Strong Communication skills, including active listening and clear articulation
• Proven Sales skills with the ability to meet or exceed targets
• Experience in Training or guiding customers through recommendations and product/service explanations
• Strong interpersonal skills and the ability to build and maintain relationships
• Motivated, goal-oriented, and capable of working independently
• Familiarity with education or e-learning platforms is a plus
• Bachelors degree in any discipline