Posted: 8 months ago
Posted: 8 months ago
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Job Description
Our condition monitoring teams use their knowledge, skills, and abilities to interpret the 5 elements of condition monitoring (fluid analysis, equipment inspections, electronic data, repair history, and site conditions) and provides meaningful insights as to what is happening on the equipment. In this role, you will be responsible for providing Caterpillar dealers with relevant recommendations to generate high quality sales leads and help customers manage their business more effectively. This will improve customer loyalty, increase enterprise market share, and grow parts and service sales, while reducing the customers costs through equipment management efficiency.
Job Responsibilities and Duties:
- Aggregate and correlate the five elements of condition monitoring (where all are available) to provide meaningful insights as to what is happening on the equipment.
- Enroll CVA assets from worldwide dealers into Cat Foresight CM Module.
- Gathering inputs to identify potential new products or new solutions. Share findings with NPI and solutions development teams.
- Tracking and managing the status of missed service recommendation opportunities
- Identifying missed opportunities, quality defects in service recommendations and ensuring resolution with CM supervisors.
- Evaluate process gaps to identify misses in service recommendation processes. Provide input to Condition Monitoring advisors to maximize production efficiency and service recommendation quality.
- Communicating technical specifications and instructions to ensure product quality and performance. Tracking and managing the status of product issues.
- Identifying and tracking quality defects, ensuring resolution in manufacturing.
- Evaluating production processes to identify defects in manufacturing and design. Provide input to designs modifications to maximize production efficiency and product quality.
- Gathering input to identify potential new products or improvements to existing products.
- This position requires working onsite five days a week.
Basic Qualifications:
- Individual typically having technical education, practical experience related to the field of Condition Monitoring/Fleet management
- A degree in Mechanical engineering, Electrical engineering, Industrial engineering or related field.
- Min. of 7 years of hands-on experience in condition monitoring, trouble shooting and identifying issues
- Knowledge of different products and equipment used in various industries.
- Familiar with dealer product support operations
Skills
Relationship ManagementMiningProduct QualityCondition MonitoringBasicClient SatisfactionFocusData CollectionEfficiencyProduct QualityIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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