Quality Analyst

Job Summary

To perform and Lead Quality assurance, Quality management system compliance and benchmark Quality improvement activities working across global manufacturing facilities. The position also should drive continuous improvement, standardize testing processes to resolve customer quality concerns. Additionally, this role also includes supporting global facilities, suppliers and customers by maintaining Caterpillar Quality management system and Testing standards.

Responsibilities

• The position performs drive implementation, maintenance and continual improvement basis of Caterpillar Quality management systems in accordance with ISO 9001:2015 requirements.
• Executes global quality processes as defined in the Caterpillar QMS
• Coordinate and conduct process audits, system audits, internal quality audits, to ensure compliance with internal and external requirements
• Review and monitor quality performance metrics to ensure No fault Forward mindset
• The position should have possessed knowledge on QC tools to Lead customer complaint investigations, drive root cause analysis
• Support certification activities.
• Perform Quality activities such as responding to requests for print interpretation, deviation requests, engineering changes, inspection methods, etc.
• Coordinates various Quality training programs as well as the sample part program.
• Identify, analyze, and resolve nonconformance. Investigates problems on worked purchased, finished, rough, and interplant material. Coordinates long-term investigation programs as required.
• Ensure global consistency in quality processes, documentation and best practise deployment
• Support new product introductions (NPI) by ensuring quality requirements, testing standards, and validation activities are effectively deployed.
• Collaborate with engineering, manufacturing, suppliers, and customers to address product and process quality risks.
• The position is a specialist within the group and provides interpretation and problem solving advice to others inside and outside of the department.
• Facilitate RCCA, 8D, FMEA, Control Plans, APQP, and PPAP activities for quality improvement initiatives.

Background/Experience

• A Bachelor s degree in Engineering/Manufacturing with an excellent understanding of quality management practices or equivalent experience.
• Prior experience working in a manufacturing environment, or in the quality field is desired.
• Minimum three to five years of experience and requires a thorough knowledge of quality concepts including process control, analysis, Caterpillar internal certification principals, CQMS and ISO9001 etc.
• Requires strong communication, cooperation, and influence skills to work with all levels of employees and customers, especially with leadership management employees.
• Requires quality tools knowledge and to be able to teach manufacturing/office employees how to properly apply quality tools or techniques.
• Advanced computer applications, good oral and written communications skills are a must.
• Knowledge on new technology systems and process approach for implementation

Additional Information

• This position can be located in Hosur.
• This role will require 5-day-a-week in office presence.
• Relocation is available for this position.