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Job Description
- Bokaro, Assam, Ranchi, Haridwar, Dehradun, Odisha, Kolkata & Patna
- Position(s)
- 12
- Job Type
- Trainer
- Salary
- As per industry standards
- Ideal Candidate Profile (Essential Attributes)
- Post-Graduation/Graduation in Commerce, science or engineering (Academic record above 60%)
- MBA / post-graduation will be an added advantage
- Preferred Age – 35 – 65 years
- Certification in advanced banking courses from reputed institutes would be an advantage
Should have 3 to 5 years of training experience of working in a bank or a large NBFC, ideally in a retail business role and a thorough understanding of asset, liability and fee-based products, selling and other branch banking processes
Other Attributes
Corporate training experience would be an advantage.
The trainer should be up to date with latest regulatory developments, especially those involving process changes (e.g. KYC) and technological advancement in retail banking should be able to multitask and handle complexity and ambiguity.
- Able to lucidly explain technical concepts without using jargon.
- Should have above average communication and writing skills
- Experience of working in a customer facing role is ideal.
- Experience in induction training of new bank employees, working as a visiting faculty in colleges or management institutes would be an advantage.
- The trainer should be familiar with different group training methodologies such as role plays, group discussion, group presentation, peer to peer learning and so on.
- The trainers should be well versed in English and fluent in the regional language.
- Key Responsibility Areas
- Should impart CPBFI training as per the existing module.
- Train participant to “pitch” a banking product as per customer needs.
Develop good understanding of different functions and roles inside a bank, such as business development, operations, customer service, underwriting, collection and so on within the participants.
- Participants should be able to visualize what tasks they would be expected to perform in various banking roles post training when they get a placement
- Reporting & Documentation
- Target Industry/Sector
- Banking
To apply, please fill the form below.
Skills
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About Company
Centum Learning, an ISO 9001:2015 & 27001:2013 certified company, is one of the most admired learning solutions companies in India and Africa providing new-age learning solutions to accelerate business and impact livelihood. With over 3,000 learning and development specialists and their domain expertise in 21+ industry verticals, Centum Learning has trained more than 2 million people globally.
Its mission is to build a future that is more productive and fulfilling for individuals and organizations. With an extensive experience of over 15 years in talent development and management space, Centum Learning has provided customized end-to-end learning solutions that have impacted the business of 400+ corporates across India & Africa continent.
Through its proprietary Centum 5D™ training methodology and use of its Learning eXperience Platform (LXP)- Centum LearnPro®, Centum is providing 360-degree learning solutions right from entry-level to mid-level. Centum specializes in providing custom training solutions with a direct and measurable business impact. Centum has been widely recognized across various respectable forums
– it has received ‘Brandon Hall Gold Award for ‘Best Unique Sales Training Program’ 2021 and has been featured in the ‘2021 Training Outsourcing Watch List Companies’ worldwide. It has also been ranked in the top 11 among India's Great Places to Work® in 2019.
Our new-age learning solutions, powered by best-in-class technology, deliver measurable business and individual impact. Centum's expertise helps organizations drive employee productivity, develop a pipeline of future leaders, and craft customized learning journeys. Our work also involves integrating livelihood skilling and capability development into an organisation's CSR strategy.
Centum's expertise has grown organically over the past 15 years as the scope and scale of our work increased exponentially. We serve leading brands and companies in 15+ countries (India and Africa) across diverse industries like Consumer Internet, Auto, BFSI, Retail, Consumer Durable, FMCG and Telecom to name a few. Over 5 million learners impacted so far!
We work in close partnership with governments and multilateral organizations to operationalize skill-development and capability-building efforts as well as with companies in achieving sustainable impact through their CSR efforts.
We are committed towards building a better tomorrow by enabling individuals, teams and organizations to fulfil their potential. Thus, building a better society and a better country.
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