Human Resources Manager ( Casino Hotel, CGH Earth )

Job Summary

The HR Manager is responsible for leading and managing all Human Resources functions within the hotel. The role ensures that HR strategies support business objectives while fostering a positive work culture, maintaining statutory compliance, driving employee engagement, and ensuring the availability of competent talent to deliver exceptional guest experiences.

Key Responsibilities

1. Recruitment & Talent Acquisition

• Prepare and execute the annual manpower plan.
• Manage end-to-end recruitment for all departments.
• Coordinate interviews with department heads.
• Ensure timely onboarding of new employees.
• Build relationships with hospitality institutes and recruitment partners.
• Maintain an active talent pipeline for key operational positions.
• Ensure quality hiring based on competency and cultural fit.

2. Employee Onboarding & Induction

• Conduct orientation and induction programs.
• Complete joining formalities and documentation.
• Coordinate departmental induction schedules.
• Ensure smooth integration of new employees.

3. Employee Relations

• Build a positive and engaging workplace culture.
• Address employee grievances fairly and confidentially.
• Counsel employees and managers on workplace issues.
• Promote teamwork and employee satisfaction.
• Conduct exit interviews and analyze attrition trends.

4. Performance Management

• Coordinate probation reviews and confirmations.
• Support annual performance appraisal processes.
• Guide managers in setting KPIs and development plans.
• Monitor performance improvement initiatives.

5. Learning & Development

• Identify training needs across departments.
• Prepare the annual training calendar.
• Coordinate statutory and behavioral training.
• Monitor mandatory training compliance.
• Evaluate training effectiveness.

6. Payroll & Attendance Coordination

• Verify attendance, leave, and overtime records.
• Coordinate payroll inputs with Finance/Corporate HR.
• Ensure salary processing timelines are met.
• Resolve payroll-related employee queries.

7. Statutory Compliance

Ensure compliance with applicable labour laws, including:

• Shops & Establishments Act
• Minimum Wages
• EPF
• ESI
• Payment of Bonus
• Payment of Gratuity
• Maternity Benefit
• POSH compliance
• Contract Labour regulations (where applicable)
• Standing Orders (if applicable)

Maintain all statutory registers, notices, and documentation.

8. HR Administration

• Maintain employee personal files and HRIS.
• Issue employment letters, confirmation letters, transfer letters, and experience certificates.
• Maintain employee records with complete confidentiality.
• Prepare monthly HR reports and MIS.
• Manage HR documentation and audits.

9. Employee Engagement

• Plan employee engagement activities.
• Organize festivals, recognition programs, and celebrations.
• Drive employee wellness initiatives.
• Conduct employee satisfaction surveys.
• Implement reward and recognition programs.

10. Disciplinary Management

• Handle disciplinary matters professionally.
• Conduct domestic enquiries where required.
• Issue warning letters and disciplinary notices.
• Maintain proper documentation.
• Ensure disciplinary actions comply with company policies and labour laws.

11. HR Budget & Cost Control

• Prepare departmental budgets.
• Monitor recruitment costs.
• Control manpower expenses.
• Track training expenditure.
• Recommend cost optimization initiatives.

12. Coordination with Department Heads

• Support department heads in manpower planning.
• Advise on employee performance issues.
• Assist in succession planning.
• Facilitate workforce planning.

13. HR Analytics & Reporting

Prepare periodic reports including:

• Recruitment Status
• Attrition Analysis
• Manpower Report
• Vacancy Report
• Joining vs Separation
• Leave Analysis
• Overtime Analysis
• Training Hours
• Employee Engagement Metrics
• Compliance Status

Desired Candidate Profile

Education

• MBA / PGDM in Human Resources
• MSW (HR) or equivalent qualification preferred

Experience

• Minimum 04 years of HR experience in the hospitality industry.
• Minimum 2 years in an HR Manager or Assistant HR Manager role.
• Experience in hotels, resorts, or luxury hospitality is preferred.