CG-VAK - Operations Manager - Insurance Verification

Department Icon Operations Maintenance & Support
Posted: 1 week ago
8-10 years
Trivandrum/Thiruvananthapuram,Kerala
Operations Maintenance & Support
work from office
Full Time
Closes 4 Dec 2026

Posted: 1 week ago
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Job Description

Role: Your Impact and Ownership

Lead Eligibility and Benefits Verification operations, ensuring seamless processes and team development. Collaborate with teams to enhance service delivery and maintain high standards.

The candidate has to have Team Management experience. The person should reach out to the Insurance companies to check if the patients are eligible for the insurance.

Total Experience: 8 - 10 years

Key Responsibilities at this Role

  • Manage operations of the benefits verification unit efficiently.
  • Develop the team to enhance performance and growth.
  • Train staff on best practices to ensure customer satisfaction.
  • Analyze workflow to boost process quality and productivity.
  • Implement team policies to foster motivation and retention.

Skill: The Expertise Required

Must-Haves for this Role

  • 8 - 10 years in US Healthcare RCM process
  • 5+ years in team management
  • Experience working with Insurance and verification roles before.

Skills

Healthcare OperationsRevenue Cycle ManagementCustomer ServiceInsurance OperationsOperationsCustomer SatisfactionService DeliveryDeliveryOperations Manager

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About Company

CG-VAK is a software development company providing IT services, digital transformation, and business solutions globally.

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