Associate Director - Director - MIS

We are seeking a Director MIS to lead our MIS and data strategy efforts.
This individual will play a crucial role in structuring data, building advanced reporting frameworks, and driving business intelligence solutions that enable data-driven decision-making, contributing to our mission of transforming the chargeback landscape.
Position Overview:
- As the Director MIS, you will be responsible for designing and managing scalable MIS and Data Analytics processes, leading reporting automation, and translating raw data into actionable insights.
- You will oversee business-critical reporting systems, ensure data accuracy, and collaborate across departments to optimize performance metrics.
- Your expertise in analytics, dashboarding, and data storytelling will enable key stakeholders to drive business growth through intelligent, data-driven strategies.
- This role is instrumental in shaping the company's data strategy, enabling cross-functional leaders to make bold, insight-driven decisions that impact revenue, client experience, and operational efficiency.
- This role requires a blend of strategic thinking, technical expertise, and leadership, with a strong understanding of MIS architecture, data visualization, and automation frameworks.
Key Responsibilities:

- MIS Strategy & Execution - Lead and mentor a growing team of analysts and MIS professionals, fostering a high-performance, data-driven culture aligned with business priorities.
- Develop and implement a robust MIS strategy to support business intelligence, performance monitoring, and decision-making.
- Oversee end-to-end MIS processes, ensuring timely and accurate reporting.
- Drive the automation of real-time dashboards and reports using Power BI, Tableau, SQL, QuickSight, and other visualization tools.
- Establish a centralized data repository for seamless access to key business insights.
- Data Analysis & Business Insights - Analyze large and complex datasets related to financial transactions, customer behavior, chargeback trends, and risk assessment.
- Identify patterns, correlations, and trends to enhance fraud prevention and improve operational efficiency.
- Provide predictive and prescriptive analytics to help stakeholders make data-driven business decisions.
- Develop interactive and dynamic dashboards that visualize KPIs for executive leadership.
- Business Intelligence & Reporting Automation.
- Design and maintain advanced MIS reports that provide real-time business intelligence.
- Implement automated reporting solutions to enhance data accessibility and minimize manual intervention.
- Create customized ad-hoc reports for leadership teams, aligning with evolving business requirements.
- Partner with data engineering teams to ensure seamless integration of MIS with organizational data warehouses.
Data Visualization:.
- Utilize data visualization tools such as PPT, Tableau, Power BI, QuickSight or similar platforms to transform complex data into intuitive visual representations.
- Design interactive dashboards and reports that allow stakeholders to explore data and gain insights through interactive and dynamic filters and drill-down capabilities.
- Must be able to interpret complex concepts and translate them into easy-to-understand graphs, charts, and visual graphics.
- Create intuitive data visualizations and reports that facilitate understanding and decision-making across various organizational levels.