Client Data Associate

As a Client Data Manager I within the Operations team, you will play a vital role in ensuring the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be essential in managing multiple tasks efficiently. Leveraging your proficiency in digital and tech literacy, you will enhance processes and client experience by utilizing software applications and digital platforms effectively.

Key Responsibilities:

• Perform day to day management of a team, including coaching and providing ongoing performance feedback.
• Track individual team members" performance to assess learning and capability.
• Address service issues escalated by internal or external customers effectively.
• Act independently and make well-grounded decisions based on data, insight, and experience.
• Create an effective team through continuous communication, timely feedback, and appropriate supervisory practices.
• Organize workflow and distribute work efficiently.
• Support client onboarding by fulfilling AML and KYC requirements.

Qualifications Required:

• Demonstrated ability to develop, manage, coach, and motivate teams.
• Flexibility and adaptability to manage interim projects and processes based on business requirements.
• Knowledge of banking products.
• Proven leadership in process and organizational change.
• Ability to identify, analyze, plan, prioritize, and solve problems effectively.
• Strong communication and presentation skills.
• Comfort with change and ambiguity.

• Additional Company Details:
• Previous experience in AML, Compliance, Fraud, KYC, or Operational Risk is advantageous.
• Competency in mainframe and PC-based systems, with a strong proficiency in MS Office.

Previous experience as a people manager of a high-performing team is preferred.,