Officer, Major Donor

Role & responsibilities:

Donor Prospecting & Pipeline Development

• Identify, research and qualify prospective HNI donors, philanthropists and family foundations.
• Support the development and implementation of HNI acquisition and engagement strategies.
• Conduct donor research, prospect mapping and due diligence to build a strong donor pipeline.
• Maintain and regularly update prospect and donor information within the CRM system.

Donor Relationship Management & Fundraising Support

• Manage a portfolio of assigned donors and prospects, ensuring regular engagement and relationship development.
• Serve as a key point of contact for donors, responding to enquiries and coordinating engagement opportunities.
• Support donor cultivation, solicitation and stewardship efforts in collaboration with the Senior Manager - Individual Giving.
• Develop donor pitches, proposals, concept notes and other fundraising materials aligned with programme priorities.
• Facilitate donor interactions with leadership, programme teams and subject matter experts as required.

Donor Stewardship & Engagement

• Ensure timely acknowledgement and recognition of donor contributions.
• Coordinate donor communications, impact updates, reports and stewardship activities.
• Support the planning and execution of donor engagement events, networking opportunities and programme visits.
• Help strengthen donor retention through personalized engagement and relationship-building initiatives.

Collaboration & Reporting

• Work closely with programme, communications and finance teams to develop donor-facing materials and engagement opportunities.
• Maintain accurate donor records, engagement history and pipeline updates in the CRM system.
• Track fundraising progress, donor engagement metrics and proposal status, and prepare regular reports for review.
• Ensure adherence to internal processes, donor commitments and reporting timelines.

Compliance

• Ensure all donor engagement and fundraising activities adhere to organizational policies, ethical fundraising standards and applicable compliance requirements.

Preferred candidate profile

Education: Graduate in Management/Marketing/Social Sciences or a related discipline.

Work Experience: 3-5 years of experience in HNI/major donor fundraising, corporate philanthropy, wealth management, business development, or relationship management as relevant backgrounds. Also, experience in managing high-value donor portfolios and closing significant funding commitments would be valuable.

Skills and Abilities: Proven ability to engage and communicate effectively with diverse individuals and groups. Strong interpersonal and relationship-building skills.