Holiday Expert

We are hiring Holiday Expert!

• : Holiday Expert / Inbound Sales Specialist
• Location: Trichy, Chennai, Kochi, Bangalore, Delhi (Local candidates preferred)
• Industry: Tourism & Hospitality
• Employment Type: Full-time
• Role Type: Inbound Sales / Holiday Consultant

About the Role

We are seeking enthusiastic and customer-focused Holiday Experts who are passionate about travel and enjoy describing destinations with excitement and clarity. This role involves converting inbound sales enquiries into confirmed bookings by providing accurate information, personalized holiday suggestions, and outstanding guest support.

Key Responsibilities

• Handle inbound sales enquiries via calls, emails, chat, and social platforms.
• Understand guest requirements and create customized holiday itineraries.
• Convert leads into confirmed sales through effective communication and follow-ups.
• Provide detailed descriptions of destinations, hotels, activities, and packages.
• Maintain excellent customer relationships and deliver a positive guest experience.
• Coordinate with operations and vendor teams for booking confirmation.
• Maintain records of enquiries, conversions, and communication.

Required Skills & Qualifications

• Excellent English communication skills (verbal & written).
• Multi-lingual candidates preferred
• Prior experience in the tourism industry is an advantage.
• Freshers with a passion for travel and willingness to learn are also welcome.
• Ability to understand customer needs and pitch suitable travel solutions.
• Strong persuasion, sales, and follow-up skills.
• Basic computer literacy (MS Office, email drafting, CRM preferred).

Ideal Candidate

• Someone who loves travel and enjoys talking about destinations.
• A natural storyteller who can make holidays sound exciting and memorable.
• Customer-oriented, patient, and committed to service excellence.
• Target-driven and motivated to achieve sales conversions.
• Local candidates from the preferred cities are strongly encouraged to apply.

Benefits

• Attractive salary and Hike
• Training and growth opportunities
• Friendly and travel-loving work environment
• Send me your resume to hr@cholantours.com