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Job Description
Roles and Responsibilities
- Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
- Handle domestic voice process activities such as telecalling, telemarketing, and outbound sales.
- Offer product solutions to customers based on their needs and preferences.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve daily targets and goals.
Desired Candidate Profile
- 0-2 years of experience in BPO industry (customer care/support).
- Any graduation degree (B.A., B.Sc., B.Com., BBA., B.Tech., etc.).
- Excellent communication skills in English language.
- Ability to work flexible shifts including rotational shifts.
Skills
Domestic Voice ProcessVoice ProcessVoiceBPODomestic BPOBpo VoiceProcessDomesticCustomer SupportBpoVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Ciel HR Careers offer a unique opportunity to join a revolutionary human resources and staffing solutions firm that redefines the recruitment landscape. With an innovative approach to matching the right talent with the right opportunities, Ciel HR is committed to excellence in HR services across various industries. A career at Ciel HR means becoming part of a team that values integrity, innovation, and customer satisfaction. The company fosters an environment of growth, learning, and empowerment, making Ciel HR Careers ideal for professionals passionate about driving human capital success. Whether you're interested in recruitment, HR consulting, or staffing solutions, Ciel HR offers the platform to excel and make a significant impact in the HR industry.
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