Head - General Procurement

General Procurement is responsible for leading and overseeing the end-to-end procurement function, encompassing both general (high-volume, low-ticket) and strategic & specialized (high-value, niche) categories. The role ensures cost-effective, compliant, and timely sourcing of goods and services essential to healthcare operations. This position plays a critical role in optimizing supplier relationships, driving operational efficiency, and aligning procurement strategies with organizational goals to support healthcare delivery excellence.

Procurement Strategy and Execution:

• Develop and implement comprehensive procurement strategies for both high-volume and specialized categories, ensuring alignment with organizational and clinical objectives.
• Forecast demand and plan procurement activities based on data analysis, market trends, and operational requirements.
• Identify and evaluate market opportunities, emerging products, and innovative sourcing options to improve cost and quality.
• Establish procurement frameworks, guidelines, and workflows that balance efficiency, compliance, and value creation.

Vendor and Contract Management:

- Build and maintain a robust supplier network to ensure a reliable and diverse supply base for both routine and specialized needs.
- Lead supplier qualification, onboarding, and evaluation processes, assessing performance on quality, delivery, compliance, and cost.
- Negotiate and manage long-term contracts and strategic partnerships with domestic and global suppliers.
- Conduct periodic performance reviews and ensure adherence to service-level agreements (SLAs) and contractual obligations.
- Develop contingency and continuity plans to mitigate risks related to supplier disruptions or market volatility.
Cost Optimization and Budgeting:

- Drive cost reduction and value enhancement initiatives through negotiation, process improvement, and supplier consolidation.
- Conduct lifecycle cost and cost-benefit analyses for high-value procurements to ensure sustainable value realization.
- Maintain strong budgetary discipline, tracking procurement expenditure, and ensuring adherence to approved financial plans.
- Secure favorable payment terms and pricing structures that balance liquidity needs with supplier satisfaction.
Operational Excellence:

- Oversee the end-to-end procurement lifecyclefrom needs assessment and purchase order management to delivery and post-procurement evaluation.
- Introduce automation and digital tools to streamline procurement workflows and improve transparency.
- Collaborate with logistics, inventory, finance, and clinical operations to synchronize procurement with operational demands.
- Monitor procurement KPIs to evaluate performance and implement continuous improvement initiatives.
Risk and Compliance Management:

- Ensure procurement activities comply with internal policies and external regulations, including NPPA, BIS, and other healthcare standards.
- Conduct supplier due diligence to identify and mitigate risks related to quality, ethics, or financial stability.
- Maintain robust documentation and audit readiness across all procurement processes.
- Regularly update procurement policies to reflect regulatory and market changes, ensuring proactive risk management.
Team Leadership and Development:

- Lead and mentor the procurement team across both general and specialized functions, fostering a culture of collaboration, accountability, and excellence.
- Identify skill gaps and implement development programs to build domain and technical expertise within the team.
- Establish performance goals, review progress regularly, and recognize achievements to promote a high-performance culture.
- Facilitate cross-functional collaboration to align procurement priorities with broader organizational strategy.