Data Analyst

Job Role: Data Analyst

Location: Bangalore, India

Job Objective:

The Analyst is a technical role that delivers quality end-to-end analytical support across multiple D&A use case projects of Cigna International Markets. The role of the Data Analyst is to also work as a member of the IM D&A team and with stakeholders and, transform business questions and issues into data driven analytical solutions.

Key stakeholders will include: direct team members (Data Scientists, Reporting and Measuring analysts, Operational analysts, Analytics leader, Data Engineers, IT Engineers and Data Governance specialists) and key business stakeholders.

Key responsibilities

Deliver quality analytics, from data preparation, data analysis, data exploration, data quality assessment, data manipulation, method selection, design & application, insights generation and visualisation

Intensive learning and acquisition of key analytical, technical and commercial skills and business knowledge to become a proficient Analyst working under the supervision of the senior analysts/lead analysts.

KPIs: Timeliness, accuracy, manager and client feedback (Internal and external as required)

• Collaborate ,with internal stakeholders and demonstrate the ability transform client questions and problems into analytical solutions
• Active team member in providing the required support to help business understand and optimise use of analytical products and / or solutions
• Build industry knowledge on the advancements in the field of analytics
• Comply with the IM Cigna and CHSI Policies, procedures and processes, and continuously demonstrate Cigna DNA culture.
• Key activities
• Working in a team to support end-to-end analytical projects
• Liaising with stakeholders to determine objectives / scope of upcoming projects
• Data exploration, cleansing and manipulation
• Determining appropriate type of analysis and undertaking analysis
• Extracting insights
• Clear presentation of insights via spreadsheets, PowerPoint presentations, self-service analytical visualisation tools
• Participate in client meetings
• Ongoing stakeholder interaction (internal and external as required) on project progress
• Contribute to the Feedback process (between stakeholders and the team) to ensure continuous improvement with team
• Participate and contribute in learning forums such as Analytics Community and sharing knowledge with wider team
• Experience and education required
• 2-4+ years’ experience in a technical analytics environment, carrying out data analytics
• Tertiary qualifications in engineering, mathematics, actuarial studies, statistics, physics, or a related discipline
• Knowledge of technical analytics discipline, including data preparation and foundational analytics concepts
• Experience with successfully managing both internal and external stakeholders, delivering against projects, tasks and activities in a dynamic deadline driven environment
• Commercial acumen to understand business needs and be able to suggest the commercial impacts of different analytics solutions or approaches
• Coding and modelling experience in SQL / R / Python and / or big data platforms
• Experience in visualization and data management tools an added advantage
• Experience working with complex datasets
• Attention to detail
• Drive for continuous improvement
• Participation in external data hackathons and competitions will be an added advantage
• What does success look like?

After 3 months in the role the incumbent will:

• be able to apply professional knowledge and understanding to technical or business problem solving
• be knowledgeable and able to speak confidently about analytical products and solutions developed and used
• be across all the processes required to deliver against the role

After 12 months in the role the incumbent will:

be able to apply theoretical and practical knowledge in solving tasks within the end-to-end analytical projects with guidance and support from senior analysts

demonstrate proactivity in owning tasks and seeking development opportunities with support from senior analysts / manager e.g. attending knowledge sharing sessions, determining development areas, seeking relevant work experience

good communication on work progress and escalating complexities with senior analysts

Key business capabilities required

Data Discovery: Ability to explore the availability, suitability and compatibility of available data and assess the viability of the project/product/partnership Data Quality Assessment : Assess the fitness/ quality of the data to serve its business or operational purpose for IM Cigna business Data Manipulation : Manipulate data effectively to improve its functional application, useability, interconnectivity, or quality Method Selection: Contribute to choosing the appropriate type of analytics or modelling to best solve the problem, given all inputs and prescribed outputs Insight Generation: Convert information into meaningful, actionable recommendations for Cigna IM stakeholders and business

Key People and leadership capabilities required

Self-aware: You have a clear perception of yourself, you take responsibility for your actions and you accept others without biases Achieve & perform: You have high standards of excellence and consistently deliver great results for our clients Brand advocate: You believe in what we do and speak positively about Cigna Achievement oriented: You contribute to a culture of high performance and seek opportunities to make a difference

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?