Business Analyst

Meet the Team

Cisco’s Global Supplier Management (GSM) organization is an industry-leading sourcing team in supply chain responsible for orchestrating  direct material spend portfolio across strategic hardware commodities. Within GSM, the Cost Operations team operates as the central nervous system for enterprise hardware cost governance and quarterly cost roll-ups. We architect analytical models and digital quoting workflows that empower global commodity teams to make faster, data-driven decisions that optimize product margins and maintain supply resilience.

Your Impact

As a Business Analyst in GSM Cost Operations, you will be a key driver of commodity cost intelligence, quarterly quote cycle governance, and digital transformation. You will lead end-to-end quarterly RFQ quoting cycles, partner with Commodity Managers to structure complex component pricing strategies, and build advanced models that eliminate cost gaps and mitigate spend variances. In this role, you will champion the adoption of modern Generative AI, machine learning tools, and automated agent workflows to transform operational quoting into a predictive, autonomous capability. This position offers visibility, cross-functional leadership opportunities, and a platform to shape the future of digital supply chain operations at scale.

What You'll Do

Lead Strategic Commodity Quoting & Cost Operations: Orchestrate end-to-end quarterly and annual RFQ quoting cycles across assigned strategic hardware commodities. Govern quote intake, attribute drift analysis (MOQ, CT2R, COO, PSL, MPN lifecycle), and standard cost roll-ups in Oracle CG1 within strict fiscal timelines.

Architect Advanced Analytics: Build dynamic simulative cost models and QoQ variance bridge models. Track and quantify cost, spend, savings, providing executive-ready insights.

Drive Cost Hole Governance & cost Variance Mitigation: Identify cost holes, diagnose, and resolve missing component costs prior to quarter-end standard cost freezes. Oversee Purchase Price Variance (PPV) claim validations, supplier buydown liabilities, and Material Usage Variance (MUV) root-cause mitigation across manufacturing sites.

GenAI & Digital Workflow Automation: Implement Generative AI tools, LLM prompt engineering, and automated agent workflows. Streamline supplier follow-ups and ideate and execute automation of manual activities.

Foster Cross-Functional Collaboration & Process Excellence: Partner closely with Supply channel Leads (SCL), Hardware Engineering, Supply Chain Product Managers, Finance, and Contract Manufacturers to resolve operational bottlenecks, enforce master data integrity (Control Codes, Sourcing Rules), and mentor junior analysts.

Minimum Qualifications

Education: Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Analytics, Finance, Operations Research, Economics, or a related quantitative field. (Master’s / MBA is a plus).

Experience: 6+ years of hands-on experience in hardware supply chain analytics, procurement cost engineering, direct material cost management, or financial operations within a high-tech or manufacturing environment.

Advanced Excel Mastery: Expert-level proficiency in Microsoft Excel for complex financial modeling, multi-tab data reconciliations, nested functions (INDEX-MATCH, XLOOKUP, dynamic arrays), and Power Query data transformations.

Financial Acumen: Strong financial acumen to evaluate the cost impact of non-material spend and correlate sourcing and manufacturing metrics to anticipate, identify, and communicate business and financial impacts.

Business Intelligence & Data Modeling: Proven experience designing, deploying, and maintaining enterprise analytical dashboards and data pipelines in Power BI or Tableau, with hands-on proficiency in SQL / Snowflake queries.

Generative AI & Automation: Demonstrated experience utilizing Generative AI tools, LLM prompt engineering, and basic scripting to optimize analytical workflows and business processes.

Preferred Qualifications

Hardware Domain & Costing Mechanics: Deep understanding of multi-tier hardware Bill of Materials (BOM) structures, component manufacturing cost drivers (wafer, assembly/test, packaging), and Non-Material Spend (PPV, Buydowns, MUV).

Enterprise Systems Acumen: Working knowledge of enterprise ERP, PLM, and sourcing platforms. Ability to navigate in complex process environments. Utilize analytical and data driven approach to identifying solutions and decision making.

Executive Communication & Storytelling: Outstanding ability to distill complex datasets into structured executive presentations

Leadership & Problem-Solving Agility: Strong analytical problem-solving acumen, self-driven initiative, cross-functional influencing skills, and a passion for mentoring junior team members and driving continuous operational innovation.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Disclaimer

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

• be in direct response to an application you have submitted through the company career site
• begin with screening or an interview
• originate from a Cisco email address, and
• be conducted across email, phone, or WebEx

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