An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Job Description
The role requires strong communication skills, empathy, persuasion abilities, and adherence to collection processes and compliance guidelines. Candidates will interact with customers through inbound and outbound voice calls in a fast-paced international BPO environment.
Must-Have Skills
- Minimum 6 months of International BPO Voice Process experience (mandatory)
- Excellent English verbal communication and active listening skills
- Strong negotiation and convincing abilities
- Ability to handle difficult customer conversations professionally
- Good understanding of customer handling and objection resolution
- Basic computer proficiency and experience working with CRM/call management systems
- Ability to achieve collection and productivity targets
- Comfortable working in rotational shifts
Skills
International BPOB2BVoice ProcessVoiceBPODebtCollection ManagementCollections ProcessCustomer HandlingBpoVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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