O2C ( US Shift _ Pune ) _ F2F Interview _14th Nov (SAT)

Note : - Only apply if you can attend the F2F interview on 14th Nov , Sat

Key Responsibilities:

• Lead and manage the end-to-end OTC cycle including cash application, billing, credit control, collections, and dispute resolution.
• Drive process optimization, SLA adherence, and operational accuracy across OTC workflows.
• Lead, mentor, and develop OTC teams; foster a culture of performance, accountability, and continuous improvement.
• Partner with cross-functional stakeholders (Sales, Finance, Operations, Shared Services) to resolve issues and enable smooth business operations.
• Oversee credit risk, customer reconciliations, and timely collection to ensure healthy DSO and cash flow.
• Ensure compliance with internal controls, audit requirements, and corporate policies.
• Prepare and present OTC performance reports, metrics, and insights to leadership.
• Support transformation initiatives, automation opportunities, and system enhancements (SAP/ERP/Tools).