Urgent Hiring For Payroll ( Night Shift )

Manage payroll-related employee cases through the client-provided case-management platform in a non-voice environment; review case details, payroll information and supporting documentation; investigate standard payroll queries relating to pay components, deductions, payroll inputs, payslips and payroll status; provide accurate written responses within agreed service levels; document actions and outcomes; and route policy decisions, approvals, payroll processing activities and complex exceptions to retained or specialist teams.