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Job Description
About Us
Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures.
From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.
The Role
We are seeking a world-class Executive Assistant (EA) to support the Group CEO of a diversified portfolio of businesses spanning multiple sectors and geographies. This is not administrative support. This is executive control at the highest level of pace, precision, and discretion.
You are the gatekeeper, filter, and operational rhythm behind the CEO, ensuring that attention is protected, communication is intentional, and nothing reaches leadership that does not deserve to. In a business spanning London, Manchester, and Dubai, you are the constant point of order in an always-moving environment.
Key Responsibilities
You will run the CEO's world with quiet authority and absolute precision:
Inbox & Communication Control
- Full ownership of CEO inbox management across all channels
- Prioritise, filter, and respond where appropriate, ensuring only what matters reaches the CEO
- Triage urgency vs importance in real time
- Draft responses, manage follow-ups, and maintain communication flow
- Ensure no critical message is missed, delayed, or lost in volume
- Own and design the CEO calendar with intent, not reaction
- Protect time aggressively, ensuring focus is preserved for high-impact work
- Manage scheduling conflicts and resolve friction before it reaches the CEO
- Ensure every meeting has purpose, preparation, and outcome clarity
- Act as central point of coordination across leadership, teams, and external partners
- Ensure meetings are prepared, briefed, and followed through
- Track actions, commitments, and deliverables across stakeholders
- Maintain momentum across fast-moving priorities
- End-to-end management of domestic and international travel (UK, Europe, Dubai, US)
- Seamless coordination of itineraries, meetings, and business flow across time zones
- Ensure travel time is productive, structured, and fully supported
- The CEO only sees what truly matters
- The inbox feels controlled, not overwhelming
- The calendar is intentional, not reactive
- Nothing slips, stalls, or gets forgotten
- The CEO operates in clarity, not noise
- Execution feels effortless because everything is already handled
- Exceptionally organised with obsessive attention to detail
- Calm, composed, and decisive under pressure
- Naturally anticipatory - you solve problems before they surface
- Confident managing high-volume communication environments
- Discreet, trusted, and highly professional at all times
- Fast-moving, adaptable, and unphased by change or intensity
- You don't wait for instruction, you stay ahead of it
Skills
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