FIT Sales Training Manager

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We are seeking a dynamic and experienced FIT Sales Training Manager to join our Learning & OD team at MHRIL. This role is critical in reinforcing sales capabilities post the Mentora intervention and will focus on on-the-job coaching, performance enablement, and capability building for Relationship Managers (RMs) across key locations.

Key Responsibilities:

Sales Coaching & Field Support

• Travel across 5 key locations over 12 days to support RMs during live B2B and B2C calls.
• Provide real-time coaching to enhance call effectiveness, improve conversion metrics, and support mid and BQ performers.

Skill Reinforcement & Capability Building

• Reinforce FIT Sales Inner Mindset & Outer Skill framework through live simulations and feedback.
• Facilitate role plays, case studies, and sales scenario simulations.
• Promote the use of tools like FAB, SPANCO, SPIN, Sales Filter, and 7 YES Set.

Performance Enablement

• Coach RMs on prospecting, lead generation, client meetings, objection handling, negotiation, and closing.
• Support RMs in creating and executing weekly sales activity plans and go-to-market strategies.

Expected Outcomes:

• Enhanced confidence and capability in handling diverse sales scenarios.
• Improved alignment with business KPIs and sales funnel metrics.
• Strengthened coaching culture and peer learning within the sales ecosystem.

Key Competencies:

• Relationship-Oriented Selling
• Emotional Maturity & Resilience
• Communication & Rapport Building
• Prospecting & Customer Profiling
• Presentation & Negotiation Skills
• Time & Self-Management
• Sales Mindset Development

Qualifications:

• Graduate/Postgraduate (Preferred: Hospitality background)
• Familiarity with FIT Sales Selling Skills Workshop or similar frameworks
• Strong understanding of B2B MICE and B2C sales dynamics
• Willingness to travel extensively