Branch Manager

About the job

: Were looking for a dynamic and experienced Branch Manager- Chandigarh to lead our operations in Punjab (Chandigarh/Ludhiana/Amritsar). This role demands a strategic thinker with a strong background in B2C sales, team leadership, and branch profitability.

Responsibilities

• Direct Sales Experience of 12-18 years (B2C Sales) required with exposure to Branch operations management and Overall P&L management
• Oversee all branch activities to ensure efficient and profitable operation
• Lead hiring, training, and performance management of branch staff
• Drive monthly target planning and distribution across team
• Execute lead generation strategies with marketing teams and monitor conversion trend
• Assess local market conditions and identify new sales opportunities
• Manage pull leads from digital channels, referrals, and other source
• Track and optimize lead-to-sale performance weekly
• Foster team engagement through coaching, training, and motivation
• Maintain a strong talent pipeline by hiring high-energy professional
• Control operational costs to ensure profitability
• Resolve member complaints and escalations within defined timeline

Qualifications

• MBA or equivalent in Business
• 12–18 years of direct B2C sales experience with stability
• Prior exposure to branch operations and P&L management
• Industry experience in Time Share, Real Estate or Insurance (Direct Sales) preferred

Skills

• Strong leadership and people management
• Results-oriented with execution excellence
• High energy and passion for customer engagement
• Exceptional communication and organizational skill