CMS - City Head - CMS Infosystems Cash Products

Department Icon Operations Maintenance & Support
Posted: 6 months ago
2-10 years
Mumbai,Navi Mumbai,Chennai
Operations Maintenance & Support
work from office
Full Time

Posted: 6 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Sales & Growth:

  • Achieve and exceed sales targets and profitability goals for CMS infosystems Cash products across local retail market
  • Develop and execute sales strategies to increase market share and expand the customer base.
  • Manage and grow customer base through channel partners, such as agency/aggregator and direct engagement with the assigned retail market, to reach all segments of the market.

Team Leadership & Development:

  • Lead, motivate, and train FOS sales teams to ensure consistent performance.
  • Provide coaching and development opportunities to improve staff skills and performance.
  • Set performance standards and ensure staff achievement of targets.

Market & Customer Management:

  • Build and maintain strong relationships with key stakeholders in the assigned area.
  • Monitor market trends, analyze competitor data, and collect customer feedback to inform strategies.
  • Ensure excellent customer service and address customer needs and concerns.

Operations & Reporting:

  • Oversee and ensure the smooth daily operations of retail stores within the territory
  • Prepare detailed sales reports and present insights to upper management

Skills

OperationsCmsCustomer ServiceCustomer ManagementDaily Operations

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