Customer Support (International Voice)

We are Hiring for Customer Support Profile for Gurgaon location. Please find the Job responsibility as below :-

Job Profile : Customer Support

Experience : 1 to 2 Years

Location : Gurgaon

Shifts : US Shift

Working Days : Monday to Friday

Budget : 4.5LPA

Key Roles And Responsibilities:-

• Respond to customer inquiries and provide assistance through various channels such as phone,email, or chat.
• Address customer concerns, resolve problems, and ensure customer satisfaction.
• Communicate effectively with customers, colleagues, and other departments within the organization.
• Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.

Must Have :-

• Ability to resolve customer complaints and maintain customer satisfaction.
• Excellent written and verbal communication skills in English.
• Customer Service and Customer Experience skills for American customers desirable.
• Ability to work in a night shift.
• Knowledge of customer service principles.
• Great attention to detail.
• Ability to multitask and manage time effectively.
• Experience in a related field is desired.

Please Note:Share your updated CV with me on Email ID [HIDDEN TEXT]