Customer Care Executive

Position: Customer Care Executive

Experience: 6 months to 2 Year experience in customer service (Hindi Voice Process)

Key Responsibilities

• Outbound customer calls and respond to customers queries in Hindi and English.
• Preference for candidates who can be from "North States", due to process requirement.
• Follow communication scripts when handling different topics.
• Ensure customer satisfaction and provide professional customer support.
• Strong communication, listening, and interpersonal skills.

Requirements:

Languages: Fluent in Hindi and English is mandatory(spoken is a must; written is a plus).

We welcome applicants from North India, with special consideration for individuals from (Pune, Maharashtra, Mumbai, Odisha, or Bhubaneswar etc), due to certain region-specific project requirements.

Education: Minimum Graduate preferred.

Experience: Prior experience in a voice process (BPO or Calling) is mandatory.

Technical Skills:

• Computer knowledge (MS Office, Typing, CRM tools).
• Good listening skills and problem-solving abilities.
• Not a Sales or Target orientated work, purely Voice process.

Benefits:

• Performance-based incentives, Training provided
• Career growth opportunities
• Friendly work environment
• Refer them and earn a Referral Bonus once they join!
• Please share resumes to - 7680850099(Pavani) immediate joiners are most welcome.

Location: Manjeera Majestic Mall, JNTU Road, floor - 8th, Office No: 808, KPHB Colony, Kukatpally, Hyderabad, Telangana, India, 500072.