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Job Description
Roles and responsibilities:
- To develop and manage existing clients.
- To analyse Client data and improve their decision-making process and product experience.
- To be able to work with excel and be fluent in Client communications in English (over emails and calls)
- To hold product/application demos for Clients over web-meetings.
- To handle and resolve Client requests and complaints.
- To act as a bridge between the in-house team and the final Client.
- To manage internal team allocated to the CRM for delivering on Clients support requests.
- To monitor product functionality
- To review analytics and prepare reports.
- To aid with innovative ideas to evolve product design and product development.
Computer Proficiency:
MS Excel ( Advanced )
Fluent English communication over emails.
Skills
Client CoordinationClient Account ManagementClient RelationshipClient RelationRelationshipAccountingManagementCoordinationIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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