Lead Designer (UI/UX)

We are seeking an experienced Lead Product Designer to drive product experience strategy across web, mobile, SaaS, and AI-powered platforms. This role combines design leadership, product thinking, user research, and AI-enabled design practices to deliver impactful customer experiences.

You will lead a team of designers, establish scalable design systems, collaborate closely with Product and Engineering teams, and shape the future of human-centered and AI-assisted digital experiences.

Key Responsibilities

Design Leadership

• Lead, mentor, and grow a team of product and UX designers.
• Establish design standards, quality frameworks, and best practices.
• Foster a culture of experimentation, innovation, and continuous learning.

Product & Experience Strategy

• Define experience vision aligned with business objectives and customer needs.
• Translate product strategy into intuitive user experiences.
• Drive customer-centric decision making across the organization.

AI-Enabled Design

• Leverage AI-assisted design tools to accelerate ideation, prototyping, research synthesis, and workflow automation.
• Design experiences involving AI copilots, conversational interfaces, recommendations, and intelligent automation.
• Establish best practices for human-AI interaction, transparency, trust, and usability.

Research & Insights

• Lead qualitative and quantitative research initiatives.
• Utilize AI-assisted research tools to analyze user feedback and behavioral data.
• Translate insights into measurable product improvements.

Design Systems & Scalability

• Build and govern scalable design systems.
• Drive consistency across products through reusable components and design tokens.
• Partner with Engineering to improve design-to-development efficiency.

Cross-Functional Collaboration

• Collaborate closely with Product Managers, Engineers, Data Analysts, and Business stakeholders.
• Facilitate design reviews and stakeholder workshops.
• Present design rationale and strategic recommendations to leadership and clients.

Metrics & Optimization

• Define UX success metrics.
• Analyze product usage data and customer behavior.
• Drive experimentation and continuous optimization through testing and validation.

• 7+ years of experience in Product Design, UX Design, or UI/UX Design.
• 2+ years of design leadership experience.
• Strong portfolio demonstrating end-to-end product design ownership.
• Expert proficiency in Figma and modern prototyping tools.
• Experience building and maintaining enterprise-grade design systems.
• Strong understanding of accessibility standards and inclusive design.
• Experience working closely with Product and Engineering teams.
• Strong communication, facilitation, and stakeholder management skills.
• Ability to leverage AI-powered tools to enhance design productivity and research workflows.

• Experience designing SaaS, enterprise, fintech, healthcare, or AI-enabled products.
• Experience with conversational UX and AI-powered user experiences.
• Familiarity with front-end technologies and design-to-code workflows.
• Experience leading distributed or cross-functional design teams.

Key Competencies

• Design Leadership
• Product Thinking
• Human-AI Interaction Design
• Strategic Decision Making
• Customer Empathy
• Data-Informed Design
• Communication & Influence
• Innovation & Experimentation