NIIT - Head - Solutions

Role Purpose:

The Head - Solutions will lead end-to-end solutioning for Enterprise clients across NIIT's business. The role is responsible for designing training-led, project-based, and capability-building solutions aligned to business transformation needs, while closely partnering with Sales, Delivery, Product, and Faculty teams to drive large deal wins and long-term client value.

Key Responsibilities:

1. Solutioning & Pre-Sales Leadership:

• Own end-to-end solution design for various opportunities (Banks, NBFCs, FinTech's, Insurance, retail, large and mid-size firms).

• Lead pre-sales engagements, RFP/RFI responses, proposals, and client presentations.

Design custom learning, skilling, reskilling, and transformation solutions including:

• Digital & Technology, Banking, Training , Domain-led programs . Project-based learning, academies, and capability frameworks

• Ensure solutions are commercially viable, scalable, and aligned to NIIT's delivery strengths.

2. Domain & Consulting Expertise:

• Act as a service-based domain advisor to internal teams and enterprise clients.

• Translate business challenges into capability-building and learning interventions.

• Stay updated on regulatory changes, digital trends, and skill demand within the Business Unit.

• Support consulting-led conversations beyond training were required.

3. Stakeholder & Client Management:

• Engage with senior stakeholders (CXOs, CHROs, CTOs, COOs, L&D Heads).

• Build credibility as a trusted solution partner, not just a training vendor.

• Support Sales leadership in strategic account planning and large deal pursuits.

• Handle solution governance during transition from pre-sales to delivery.

4. Internal Collaboration & Enablement:

• Work closely with Sales, Delivery, Product, Curriculum, and Faculty teams.

• Build reusable solution frameworks, decks, case studies, and pricing models.

• Enable Sales teams through solution training and Banking, and other large enterprises-specific playbooks.

• Mentor and guide solution architects / pre-sales team members.

5. Delivery Oversight & Quality Assurance:

• Ensure smooth handover from solutioning to delivery with clear scope and success metrics.

• Provide oversight to ensure solutions delivered are aligned to client expectations.

• Participate in reviews, escalations, and continuous improvement initiatives.

Key Skills & Competencies:

Functional Skills:

• Strong experience in solutioning, pre-sales, or consulting in a large organization.

• Deep understanding of L&D / Training / Digital Skilling ecosystem

• Experience in large enterprise BFSI deals.

• Expertise in program design, academies, and workforce transformation Behavioral & Leadership Skills

• Strong stakeholder management and executive presence

• Strategic thinking with hands-on execution ability

• Excellent communication, storytelling, and presentation skills

• Ability to work in matrixed, fast-paced environments

Education & Experience:

• MBA / PGDM / Engineering / equivalent qualification

• 10-11 years of overall experience

• Minimum 6-8 years in business focused solutioning, consulting, or pre-sales roles

• Prior exposure to L&D, consulting firms, or BFSI enterprises preferred

Why Join NIIT - SSE Business:

• Opportunity to shape future-ready workforce solutions

• Work on large, strategic enterprise accounts

• High visibility role with direct impact on revenue and growth

• Platform to combine domain expertise, solutioning, and leadership