Non Voice Process

Department Icon Operations Maintenance & Support
Posted: 19 hours ago
0-1 years
Hybrid - Ahmedabad
Operations Maintenance & Support
work from office
Full Time
Closes 26 Dec 2026

Posted: 19 hours ago
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Job Description

Role & responsibilities


  • Obtain consumer / provider information by listening to telephone calls/ text & messages
  • Determine eligibility by comparing consumer / provider information to requirements
  • Adhere to policies by entering client information, confirming pricing
  • Meet the required target and quality metrics.
  • Work effectively with other teams
  • Skillset
  • Good Listening skills
  • Able to understand US accent
  • Possesses good comprehension and analytical skills
  • Team player , who is driven and self-motivated
  • Possesses Data Entry Skills
  • Is an efficient multi-tasker
  • Relevant experience from customer service is an added advantage
  • Excellent communication skills
  • Possesses basic knowledge on the US culture


Skills

BPO Non VoiceData EntryEmail SupportVoice ProcessNon VoiceVoiceBPOProcessCustomer ServiceVoice Process

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About Company

Cognizant is a global leader in digital business transformation, technology, and consulting services. With a focus on innovation and client-centric solutions, Cognizant helps organizations across industries navigate the digital landscape, optimize operations, and drive growth. Through Cognizant Careers, individuals can explore diverse opportunities in technology, consulting, analytics, and more, while contributing to impactful projects and collaborating with industry experts. Join Cognizant Careers to embark on a rewarding journey of learning, innovation, and professional growth, and become part of a dynamic team committed to delivering excellence and driving positive change in the digital world.






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