Business Consultant Customer & Marketing

Your key responsibilities will include:

• Analyzing and modeling the to-be system to identify improvements and efficiency for the business
• Describing both functional and non-functional requirements
• Detailing business requirements for technology solutions and assisting development teams in realizing these solutions
• Preparing test cases, test data, and documenting scenarios to evaluate solutions
• Following the communication plan to ensure key stakeholders are informed
• Working with business and project managers on change management plans, preparing user manuals, and providing instructions to users

To excel in this role, you are expected to have:

• 8+ years of industry experience with a minimum of 3 years in business analysis
• Openness to learning and adapting to changes
• Strong interpersonal skills to build professional relationships across all levels and departments
• Analytical thinking and attention to detail
• Customer-oriented approach
• Assertiveness and the ability to challenge others
• Fluency in English for both verbal and written communication

Desirable competencies include:

• Experience in working with APIs and defining signatures
• Ability to propose logical data models for systems
• Domain expertise in retail, ecommerce, supply chain, warehouse management, finance, or marketing
• Experience in working with onsite-offshore delivery approaches for large IT projects
• Proficiency in requirements elicitation practices such as interviews, questionnaires, user stories, and prototyping
• Guiding discussions to define IT solutions and processes in collaboration with business teams, architects, and developers
• Analyzing and describing the functional behavior of systems using UML or other standard modeling techniques like Use Case Modeling or storyboarding

If you are a proactive and detail-oriented individual with a passion for driving business transformation through technology solutions, we encourage you to apply for this exciting opportunity.,