Please click on the Apply to verify the status of jobs posted more than 15 days ago, as they may have expired. Similar Jobs
Job Description
DESCRIPTION
Job Purpose:
Responsible for end to end sales of assets and liability products. The job holder is also responsible for addressing customer queries and ensuring high customer service quality at all times.
Principal Accountabilities:
Acquire new to bank customers and identify existing customers from the database to sell CBD products to increase customer base and cross-sell ratio.
Achieve STAR Threshold targets for asset and liability products which are defined in STAR Incentive Program.
Personal Loans/Finance
Fresh/Buy Out/Top up
Conventional Credit Cards (Primary & Supplementary)
Islamic Credit Cards (Primary & Supplementary)
Auto Loans
Overdraft
NTB
Deposits
Deal with CBD Personal and Direct segment customers on revenue generating transactions such as Investment, FX and BANCA
Follow up and close sales leads referred by Call Center, other segments, etc.
Refer Mortgage cases to related Direct Sales Team
Proactively call and visit existing/new customers (outside the branch) and make agreed target number of appointments per week to review customer needs and make sales of other suitable CBD products.
Looking to get Placed? Try our Placement Guarantee Plan
Review walk in customer needs and make sales of suitable CBD products.
Ensure that all product applications are filled completely and accurately without any missing required document
While onboarding customers, ensure capture of all customer and account information into the BPM & CVXR systems accurately.
Attend weekly and monthly team and area sales meetings to review performance and share best practice ideas.
Ensure a consistently high level of customer service is maintained at all times.
Service and Quality:
Proactively help customers to reduce their waiting time.
Ensure customers are on-boarded (new accounts) and served within prescribed SLAs.
Ensures that all customer problems/complaints/queries are handled efficiently and according to standards and high level of service quality using the Operational CRM System
Skills
FinanceFXSalesBPMCRMIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Technological innovation accelerating credit lifecycle maturity Technology such as intelligent automation, advanced statistical techniques and generative AI enable commercial banks to streamline sales and tailor products and experiences to each customer.
Important dates & deadlines?
Application Deadline
12 Dec 22, 12:00 AM IST
Similar Jobs
View All
Don't Miss out any Updates
Subscribe now for the latest job alerts
and never miss an update
Personal Sales Advisor
Share with
