Content Specialist

Role & responsibilities

Content Curation & Management

• Develop engaging content for internal newsletters and organizational updates.
• Gather, curate, and edit relevant updates, announcements, and highlights from across the organization.
• Design visually appealing layouts and templates for newsletters and internal presentations.
• Track and analyze engagement metrics to optimize content quality and impact.
• Regularly update organizational presentations and branding materials with new data and announcements.

Internal Branding & Communication

• Share timely updates on organisation initiatives, progress, and achievements through internal channels.
• Foster engagement through interactive and creative content on internal platforms (e.g., community channel, etc).
• Manage end-to-end content projects for leadership communications (write-ups, audio, video scripts).
• Ensure consistency in messaging and adherence to brand guidelines across all internal communications.

Collaboration

• Work closely with business line (BL) points of contact, country lead, and content contributors to gather information and ensure accuracy.
• Coordinate with design and content teams for high-quality deliverables.
• Support leadership with communication materials for townhalls and management updates