Product Manager ( SaaS Products )

• we are looking for a Product Manager who has managed SaaS products and understands both the customer and the business behind them.
• You will decide what to build and improve, work with teams to bring those priorities to market, and track how the products perform.
• We need someone who asks good questions, investigates problems without waiting to be asked, and makes clear recommendations backed by customer feedback, data, and financial analysis.

• Set product priorities and maintain a roadmap that reflects customer needs and our business goals.

• Talk with customers and review feedback and usage data to understand what is working, what is missing, and what needs to change.

• Turn product ideas into clear requirements and work with engineering, design, and delivery teams to get them released.

• Manage products from planning and launch through ongoing improvements, balancing customer value, cost, and delivery effort.

• Understand product revenue, costs, margins, and subscription pricing. Recommend changes that improve profitability and customer value.

• Track adoption, retention, churn, and recurring revenue. Investigate changes in performance and recommend what to do next.

• Follow competitors, vendors, and market developments to identify opportunities and keep products relevant.

• Work with sales, marketing, customer success, and operations on launches, product messaging, and customer needs.

• Keep leadership and stakeholders informed about priorities, results, risks, and decisions.

• Minimum 5–6 years of relevant experience.

• Degree in Marketing required or proven experience.

• Previous experience managing SaaS products, including setting priorities and taking products or features from idea to launch.

• Understanding of subscription pricing, recurring revenue, customer retention, and product profitability.

• Experience gathering customer feedback, writing product requirements, and working with technical teams.

• Experience using a CRM application to track customer interactions, review sales pipeline activity, and identify customer needs.

• Ability to analyze product and financial data, identify the cause of a problem, and recommend a practical solution.

• Clear written and verbal communication, good business judgment, and the initiative to identify what needs attention.

• You should know your products well enough to explain how they serve customers, how they make money, and where they can improve.
• We expect you to spot opportunities and problems early, investigate them, and recommend a course of action—not just report the numbers.