Walk-in || Customer Support Executive International Voice (LSR Tudor - Kokapet)

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-2 years
Hyderabad(Kokapet)
Operations Maintenance & Support
work from office
Full Time
Closes 2 Jan 2027

Posted: 1 week ago
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Job Description

RoleOverview


Handle customer inquiries via calls, email, chat, and messaging channels.


Resolve customer issues, provide accurate information, and ensure a positive service experience.


Escalate urgent or complex cases to the relevant teams when necessary.


Stay updated on products, processes, and customer service guidelines to deliver effective support


SelectionProcess

  • HR Screening
  • Communication Assessment
  • Operations Interview
  • Offer Discussion

Compensation&Benefits

  • CTCupto6.5LPA or 30 to 40% on last drawn CTC which ever is lower.
  • Cab facility as per company policy
  • Professional training and career growth opportunities
  • Employee-friendly work environment

Required Skills


  • Graduate from High school or equivalent academic level Fluency in English - CEFR - C 1 and above (speaking, listening, writing, and reading)

**Freshers can also apply with excellent voice communication skills.


Walk-inDetails

Interview Venue: Concentrix, Raheja Mindspace, Maximus towers,

Building 2A, 6th floor, Hitec city, Hyderabad - 500081

Walk-inDrive: Monday to Friday (Till31 Dec'2026)

Timing: 10:30 AM to 2:00 PM

Role: Customer Support Executive - International Voice

Shifts: Rotational Shifts


HowtoApply

  • Walk in directly to the venue between 10:30AMand2:00PM,MondaytoFriday,till31 December 2026, or
  • Apply through Naukri and our recruitment team will get in touch with you.

JoinConcentrixandbuildarewardingcareerincustomerservicewithoneoftheworld'sleadingcustomerexperiencecompanies!

Skills

Voice ProcessVoiceUs Voice ProcessProcessInternationalInternational Voice ProcessCustomer SupportVoice SupportCustomer SupportOperationsCustomer ServiceScreening

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About Company

A leading global provider of customer experience (CX) solutions and technology.

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