Conduent Business Services - Director - Accounting Services

Job Title : Director, Accounting Services

Location : Kochi, Kerala , IN

Job Requirement:

• 12+ years in BPO operations, Finance & Accounting services (Automotive domain added advantage)
• 5+ years in senior leadership or director level roles, leading large-scale global operations of 700+ FTEs.
• Strong experience in multi tower delivery, governance, contract negotiations, and operational excellence.
• Deep expertise in digital transformation, automation, AI, analytics, and ERP/platform modernization ( SAP).
• Strong commercial acumen with a proven track record in managing RFP's, RFQ's, budgets, revenue, and profitability.
• Available to work in UK hours.

Responsibilities :

• Leads global, multitower operations for 1000+ FTEs, driving strategic execution, performance stability, and resource optimization across delivery locations.
• Spearheads digital transformation initiativesincluding automation, AI, analytics, and ERP modernizationto improve efficiency, accuracy, and scalability.
• Manages endtoend financial governance, ensuring commercial discipline, profitability, and strong executivelevel client partnerships while supporting business growth.
• Builds organizational capability by developing leaders, strengthening succession pipelines, and fostering a highperformance culture focused on accountability and innovation

Education :

• Masters degree required (Finance, Accounting, Business, Operations, or related fields).
• CPA,CA or MBA from premium institutes preferred for advanced strategic and financial responsibilities.
• Certifications such as Lean, Six Sigma (Green Belt/Black Belt) are desirable.