Banking Customer Support Associate

• Banking Customer Support Associate
• Company: confidential
• Job Location: Ahilyanagar, Maharashtra, India
• Employment Type: Full-time
• Experience Required: 1 - 3 years
• Salary: 25K35K a month

As a Banking Customer Support Associate, you will be the first point of contact for clients, addressing their inquiries and providing assistance with a range of banking services. Your responsibilities will include handling customer complaints and queries through calls and emails, ensuring prompt and efficient resolutions to enhance customer satisfaction.

This position is ideal for individuals who are passionate about customer service and possess a background in banking or finance. You will receive comprehensive training from our clients team, equipping you with the necessary skills in customer interaction and banking operations.

• The role offers a hybrid work environment, allowing you to balance remote and onsite work, providing flexibility while you develop your career in the banking sector.
• Key Responsibilities
• Respond to customer queries
• Provide information about banking products
• Handle customer complaints
• Assist in resolving account issues
• Qualifications
• Bachelor's degree in Finance or related field1-3 years of customer service experienceKnowledge of banking products and services
• Benefits & Perks
• Competitive salary
• Flexible working hours
• Training and development opportunities
• Skills
• Customer service skills
• Problem-solving abilities
• Attention to detail
• Familiarity with banking software
• Multilingual skills .