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Job Description
- Job Title: Human Resources Executive / HR Manager
- Industry Focus: Retail, F&B, Beauty & Wellness
- Job Summary:
We are seeking an experienced and dynamic Human Resources professional to oversee and manage all HR functions across our retail, F&B, and beauty & wellness operations. The ideal candidate will have a strong background in high-volume recruitment, employee relations, performance management, and HR compliance, with the ability to support a fast-paced, service-driven business environment.
- Key Responsibilities:
- 1. Recruitment & Staffing
- Manage end-to-end recruitment for various departments including frontline staff, service teams, supervisors, and management roles.
- Develop sourcing strategies tailored to retail, F&B, and beauty & wellness industries.
- Conduct interviews, shortlist candidates, and coordinate final hiring decisions.
- Maintain manpower planning and ensure all branches/outlets are adequately staffed.
- 2. Onboarding & Training
- Oversee onboarding processes ensuring seamless integration of new employees.
- Coordinate induction sessions and mandatory training (customer service, grooming standards, health & hygiene, etc.).
- Collaborate with department heads to identify training needs and design development programs.
- 3. Employee Relations & Engagement
- Serve as a point of contact for employee grievances, performance issues, and conflict resolution.
- Implement employee engagement initiatives to promote motivation, retention, and team culture.
- Support management in disciplinary processes and ensure fairness and compliance.
- 4. HR Operations & Compliance
- Maintain up-to-date employee records, HRIS data, attendance, and payroll coordination.
- Ensure compliance with UAE labour laws, visa processes, and company policies.
- Prepare HR reports, documentation, warning letters, and performance evaluations.
- 5. Performance Management
- Support managers in setting KPIs and performance reviews for retail, F&B, and beauty teams.
- Monitor employee performance and recommend improvements or training plans.
- Assist in managing promotions, transfers, and restructuring requirements.
- 6. HR Policies & SOPs
- Develop and implement HR policies tailored to multi-industry operations.
- Ensure consistent application of policies across all business units.
- Review and update SOPs regularly based on market and operational changes.
- Required Qualifications & Experience:
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Minimum 3–5 years of HR experience within Retail, F&B, or Beauty & Wellness sectors (multi-industry exposure is preferred).
- Strong working knowledge of UAE Labour Law and HR best practices.
- Hands-on experience in high-volume recruitment.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to multitask in a fast-paced, customer-centric environment.
- Key Skills:
- Recruitment & Talent Acquisition
- Employee Relations
- HR Operations & Documentation
- UAE Labour Law Knowledge
- Performance Management
- Training & Development
- Conflict Resolution
- HR Reporting & HRIS
- Teamwork and Leadership
Skills
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