DevOps Lead

• SwiftChat (the platform on which we build with ecosystem partners)
• SwiftPAL - validated by a two-year RCT led by Nobel laureate Prof. Michael Kremer (Development Innovation Lab, University of Chicago), whose team found students gained "almost an additional 2 years of extra learning" in just 17 months
• Swiftee (the AI learning tutor built for Bharat).

1. Background & Objective

2. Key Roles & Responsibilities

• Configure, deploy, and manage applications and services on cloud, bare-metal, and on-premises server environments, as applicable to the approved project architecture.
• Support server provisioning, environment configuration, networking, storage, and infrastructure optimisation.
• Set up and maintain development, testing, staging, and production environments.
• Monitor infrastructure health, availability, performance, and resource utilisation.
• Coordinate with SDC/NIC teams on server access, network permissions, port configurations, and infrastructure readiness.

• Develop, deploy, maintain, and monitor data pipelines for integrating multiple education data sources.
• Support Extract, Transform, Load (ETL/ELT) processes, including data extraction, transformation, validation, and ingestion.
• Configure and maintain scheduled and automated data workflows.
• Monitor pipeline execution, identify failures, troubleshoot integration issues, and ensure data availability.
• Support API-based data exchange, including push/pull integrations with departmental systems.
• Implement appropriate logging, monitoring, and error-handling mechanisms to ensure pipeline reliability.

• Implement and maintain Continuous Integration and Continuous Deployment (CI/CD) workflows.
• Automate application deployment, configuration, and routine operational tasks.
• Manage application containers and deployment environments using appropriate DevOps tools.
• Support version control, release management, rollback procedures, and deployment documentation.
• Troubleshoot application deployment and infrastructure-related issues.

• Establish monitoring and alerting mechanisms for infrastructure, applications, APIs, and data pipelines.
• Implement access controls, credential management, logging, and infrastructure security practices.
• Support backup, recovery, patch management, and system maintenance procedures within the approved infrastructure scope.
• Ensure adherence to applicable State Data Centre, NIC, and departmental security protocols.
• Conduct root-cause analysis and implement preventive measures for recurring technical issues.

• Work closely with the Project Delivery Manager, Solution Architects, Data Engineers, and Application Development teams.
• Coordinate with EdCIL, SDC/NIC, and departmental technical teams for infrastructure and integration-related dependencies.
• Maintain technical documentation covering infrastructure configurations, deployment processes, data pipelines, access requirements, and ope
  • and operational procedures.
  • Provide regular updates on deployment progress, system performance, technical risks, and infrastructure dependencies.

3. Required Qualifications & Technical Skills

• Educational Qualifications
  • B.Tech / B.E. or M.Tech / M.E. in Computer Science, Information Technology, or a related engineering discipline.
• Professional Experience
  • Minimum 3–4 years of relevant hands-on experience in DevOps engineering, infrastructure deployment, server management, and data pipeline operations.
  • Demonstrated experience working with cloud and/or bare-metal infrastructure, preferably including on-premises or private cloud environments.
  • Practical experience in developing, deploying, and monitoring production data pipelines.
• Essential Technical Competencies
  • Operating Systems & Infrastructure: Server administration, networking, storage, server provisioning, and system troubleshooting.
  • Cloud & Bare-Metal: Hands-on experience in provisioning, configuring, deploying, and maintaining server environments.
  • DevOps Tools: Working knowledge of Git, Docker, Jenkins, GitLab CI/CD, or equivalent technologies.
  • Data Engineering: Experience with ETL/ELT pipelines, data ingestion, workflow scheduling, and data integration.
  • Programming & Scripting: Working proficiency in Python, Bash/Shell scripting, and SQL.
  • Databases: Experience with relational databases such as PostgreSQL, MySQL, MS SQL Server, or equivalent systems.
  • APIs & Integration: Understanding of REST APIs, JSON, authentication mechanisms, and push/pull data exchange.
  • Monitoring & Logging: Familiarity with tools such as Prometheus, Grafana, ELK Stack, or equivalent solutions.
  • Security: Understanding of access management, SSL/TLS, firewalls, network permissions, and infrastructure security practices.
• Desirable Experience
  • Exposure to government IT projects, State Data Centres, NIC-hosted environments, or large-scale public-sector information systems.
  • Familiarity with Apache Airflow, Apache NiFi, or similar data orchestration tools.
  • Experience with Power BI-related data connectivity and analytics infrastructure.
  • Knowledge of Kubernetes, infrastructure-as-code tools, and automated infrastructure provisioning.
  • Experience handling multi-source data integration and large-scale data processing systems.

4. Expected Deliverables

• The DevOps Engineer will be expected to contribute to the following project deliverables:
  1. Configured and operational infrastructure environments supporting the Odisha VSK augmentation solution.
  2. Successfully deployed and monitored data ingestion and ETL pipelines.
  3. Established application deployment, CI/CD, and release management workflows.
  4. Operational monitoring, logging, and alerting mechanisms for critical infrastructure and data services.
  5. Documented infrastructure configurations, deployment procedures, pipeline operations, and troubleshooting protocols.
  6. Timely resolution and reporting of infrastructure, deployment, and data pipeline-related incidents.
  7. Technical support for system integration testing, user acceptance testing (UAT), and production rollout.

5. Reporting & Coordination

• The DevOps Engineer will report to the designated Project Delivery Manager / Technical Lead for the Odisha VSK Augmentation Project.
• The position will require close coordination with internal engineering teams and external stakeholders, including EdCIL, the Odisha State Data Centre, NIC, and relevant departmental technical teams.

6. Key Performance Expectations

• Performance will be assessed based on:
  • Timely completion of infrastructure and deployment milestones.
  • Reliability, performance, and operational stability of deployed applications and data pipelines.
  • Effectiveness of monitoring, troubleshooting, and incident resolution.
  • Compliance with approved security and infrastructure requirements.
  • Quality of technical documentation and coordination with project stakeholders.