Coverfox - Business Head - Employee Benefits & Non-Employee Benefits - Insurance

About Us

At Coverfox Group, we're not just changing how insurance is bought - we're redefining how protection is built, delivered, and experienced across every corner of India.
Our mission is bold yet deeply rooted: to make insurance simple, affordable, and truly accessible - not just in cities, but in the most remote parts of Bharat. With innovation at our core, we launched India's first digital insurance brokerage, pioneered the PoSP (Point of Sales Person) model, and enabled some of India's largest consumer brands to embed insurance effortlessly into their ecosystems. But this is just the beginning.
About the Role
We are seeking an experienced GMC Head to lead and scale our Employee Benefits (EB) practice. The role will be responsible for driving the overall GMC/GPA business, managing insurer and TPA partnerships, overseeing renewals and claims performance, leading strategic corporate relationships, and building a high-performing Employee Benefits team.
The ideal candidate should possess deep expertise in Group Health Insurance, strong industry relationships, and a proven track record in managing large corporate portfolios, insurer negotiations, and business growth.
What You Will Do?
1. Employee Benefits Business Leadership
- Lead the overall Employee Benefits (GMC, GPA, GTL and Wellness) business for the organization.
- Own business growth, portfolio profitability, retention, and expansion of the Employee Benefits book.
- Develop and execute growth strategies for acquiring large corporate clients and strengthening existing relationships.
- Drive annual business plans, revenue targets, and portfolio expansion initiatives.
2. Insurer & Placement Management
- Build and manage relationships with insurance companies, underwriters, and TPAs.

- Lead placement strategy, insurer negotiations, policy structuring, and renewal discussions for large corporate accounts.
- Ensure competitive pricing, optimal coverage design, and effective claims management across the portfolio.
- Review and negotiate policy wordings, coverage enhancements, and insurer service commitments.
3. Claims & Portfolio Governance
- Monitor claims performance across the portfolio and provide strategic recommendations to clients.
- Review claim-to-premium ratios, buffer utilization, TPA performance, and insurer service levels.
- Conduct portfolio reviews and claims analysis with clients and insurers.
- Drive initiatives to improve claims experience, client retention, and portfolio profitability.
4. Corporate Client Management
- Build strong relationships with CHROs, HR Heads, CFOs, Procurement Heads, and CXOs.
- Act as a strategic advisor to clients on employee benefits design, renewal strategy, and risk management.
- Lead key client reviews, renewal presentations, and benefits consulting discussions.
5. Team Leadership
- Lead, mentor, and develop the Employee Benefits sales, servicing, and placement teams.
- Establish performance metrics, operating processes, and best practices across the EB function.
- Drive collaboration between sales, servicing, placement, claims, and insurer partners.
What We Are Looking For?

Experience & Background

- 12-18 years of experience in Employee Benefits, Corporate Insurance, or Insurance Broking.
- Proven experience managing Group Mediclaim (GMC), GPA, GTL, and large corporate health insurance portfolios.
- Experience working with leading insurance brokers, employee benefits consulting firms, or general insurance companies.
- Demonstrated experience in insurer negotiations, renewals, claims management, and client relationship leadership.
Product Knowledge
- Strong technical expertise in GMC, GPA, GTL, wellness programs, claims management, and employee benefits consulting.
- Thorough understanding of TPAs, claims governance, claim-to-premium ratios, buffer utilization, underwriting, and placement processes.
- Working knowledge of other General Insurance products including Liability, Property, and Specialty Lines.
Skills & Competencies
- Strong network within the HR, Benefits, and Corporate Insurance ecosystem.
- Ability to engage and influence senior stakeholders including CHROs, CFOs, and CXOs.
- Strong analytical, negotiation, leadership, and team management capabilities.
- Experience leading high-performing teams and managing large corporate insurance portfolios.