Senior Product Manager - SaaS/HealthTech

Key Responsibilities:

• Define and own the product roadmap aligned with the company's business goals and customer needs
• Collaborate with cross-functional teams (Engineering, Data Science, Sales, Marketing, Customer Success) to design, build, and launch new features and products
• Gather and prioritize customer and market feedback to inform product decisions
• Write clear product requirements, user stories, and acceptance criteria
• Work closely with UI/UX designers to ensure intuitive and modern user experiences
• Drive the agile development process, including backlog grooming, sprint planning, and product releases
• Monitor product performance, usage data, and KPIs; recommend improvements accordingly
• Evangelize product vision internally and externally
• Stay abreast of industry trends, competitive landscape, and evolving customer needs in the hospitality and revenue management space

Required Qualifications:

• 5-10 years of experience in product management, preferably in B2B SaaS or hospitality tech
• Strong understanding of AI/ML-based product development and data-driven decision making
• Demonstrated ability to manage product lifecycle from concept to launch
• Excellent communication, presentation, and stakeholder management skills
• Familiarity with Agile methodologies and tools (e., Jira, Confluence)
• Strong analytical skills and experience with KPIs, usage metrics, and dashboards
• Passion for solving customer problems and improving user experience
• Bachelor's degree in Computer Science, Business, Engineering, or related field (MBA is a plus)

Preferred Qualifications:

• Experience working in hospitality, travel tech, or revenue management systems
• Experience with product analytics tools (e., Mixpanel, Amplitude, Google Analytics)
• Technical background or understanding of APIs, integrations, and system architecture

Tools & Technologies:

• Product Management: Jira, Confluence, Trello, Product board
• User Experience & Design: Figma, Adobe XD, Balsamiq
• Data Analytics: Mixpanel, Amplitude, Google Analytics, Looker, Tableau
• Road mapping & Prioritization: Aha!, ProdPad, RICE/ICE frameworks
• Collaboration & Communication: Slack, Microsoft Teams, Zoom
• Documentation & Planning: Notion, Google Workspace, Microsoft Office Suite
• Prototyping & Testing: InVision, Maze, UsabilityHub
• Technical Tools: Postman, Swagger, API Documentation tools