Director Sales Operations

Summary

The Sales Operations Director will work closely with Operations and Sales Management and the Operations, Marketing, and Sales teams to support their policy, reporting, and analysis needs. The activities of this role will focus around organizing and measuring sales activity, setting sales strategy and operations processes: sales analytics, sales revenue optimization, sales process optimization, pipeline management, and forecasting.

In this role, you will help bring structure to our revenue reporting and sales trends and provide guidance and recommendations for what can be done to increase our sales teams efficiency and effectiveness.

What you will do:

• Establish, maintain, and continually improve sales processes.
• Work with the field sales teams to identify opportunities for improvement.
• Use data and reports to make decisions about bottlenecks in the sales process.
  
• Serve as subject matter expert regarding sales territory sizing and alignment, account ownership, team composition, and lead routing.
• Conduct sales training and mentor new and existing sellers on sales-related procedures.
• Assist with sales forecasting, contact and lead management, opportunities data quality, creating dashboards and reports, and ensuring data integrity throughout our systems.
• Report and provide insights to support the decision-making and strategic planning of the management team.
• Partner with the Head of Sales to create sales team evaluation processes and metrics.
• Responsible for territory planning and analysis

Qualifications and Skills:

Looking to get Placed? Try our Placement Guarantee Plan

Get Hired
• 15+ years of experience with implementing sales operations optimization and process improvements.
• 15+ years of experience with Salesforce measurement, and sales technology implementation plans.
• 12+ years of experience creating Salesforce processes, reports, and dashboards.
• 15+ years of experience creating sales metrics, reports, and dashboards using Power BI or Tableau CRM.
• Professional or higher English verbal and written communication skills.

Education and Certifications:

• Master of Business Administration (MBA) Required