Customer Care Executive- Collections

LIMITED JOB OPENINGS AT CREDENCE GLOBAL SOLUTIONS- PILOT PROCESS.

BUILD YOUR CAREER IN Credence Global Solutions

Executive Customer Service | US Healthcare Patient Support - US HEALTHCARE!

Freshers & Experienced Professionals Welcome!

12th Pass | Undergraduates | Graduates Can Apply

No Healthcare Experience? No Problem. Bring Your Experience from Any Industry Well Train You for US Healthcare!

Whether you are looking for your first job or your next career opportunity, step into the growing world of US Healthcare and build professional skills that can take your career forward.

Freshers Starting Salary Package: 4.71 LPA

Experienced Applicants Salary Package: Up to 7.16 LPA

Compensation for experienced candidates will be based on relevant experience and role eligibility.

WHAT WILL YOU DO?

You will be part of a US Healthcare Customer Service team, assisting patients with healthcare-related queries and service requests.

You may help patients who need to:

• Understand what to do when their pharmacy is closed
• Get assistance with a medication refill request
• Connect with a nurse
• Connect with an online pharmacist
• Seek assistance with medication or medical-supply delivery
• Understand the next step for their healthcare service

Your role is to listen, understand, follow the defined process, and connect the patient with the appropriate healthcare professional or service team.

You don't need to be a healthcare expert we'll train you!

WHO CAN APPLY?

Freshers and experienced professionals are welcome.

• 12th Pass / Undergraduates - Freshers with no prior work experience
• No Education bar for experienced Customer Service / International Voice professionals
• Candidates looking to build a career in US Healthcare

For freshers, your willingness to learn, communication skills and attitude matter more than your degree.

WHAT WE OFFER

• 4.71 LPA starting package for Freshers
• Up to 7.16 LPA for Experienced Applicants
• 7 Weeks Structured and Paid New Hire Training
• Free Medical & Life Insurance
• Free Home Pick-up & Drop Transportation (AC Cabs)
• Cross-functional growth opportunities within 6 months for experienced candidates, subject to performance and eligibility
• Exposure to the US Healthcare Industry
• 9-hour shift 8 hours login + 1 hour break
• 8 weekly offs per month 2 consecutive days a week
• Rotational shifts after completion of training, with limited changes based on business requirements

Pay: 25,000.00 - 45,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off

Work Location: In person

• START FRESH. GROW FURTHER.
• If you're a fresher, this could be the beginning of your professional journey.
• If you're experienced, this could be an opportunity to move into the growing US Healthcare industry and take your career forward.
• APPLY NOW & BUILD YOUR CAREER IN US HEALTHCARE!

HR Heena- 9049544955/ heena.khan@in.credencerm.com

HR Shruti- 7028423989/ shruti.satralkar@in.credencerm.com