Bulk Hiring For Tcs GEM - Customer Care Executive || BPO Pune

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-3 years
Pimpri-Chinchwad, Pune(Kharadi)
Operations Maintenance & Support
work from office
Full Time
Closes 2 Jan 2027

Posted: 1 week ago
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Job Description

Process: Customer Care Representative (TCS GEM)

Experience: Minimum 6 months of relevant experience

Education: Graduation is mandatory

Communication: Excellent English communication skills (V5)


Job Responsibilities:-

  • Handle customer queries professionally and provide effective solutions.
  • Communicate clearly and confidently with customers in English.
  • Resolve customer concerns while maintaining high service quality.
  • Ensure customer satisfaction through prompt and accurate responses.
  • Follow company policies, process guidelines, and quality standards.

Eligibility Criteria:-

  • Minimum 6 months of experience, with experience documented on paper.
  • Graduation is mandatory.
  • Excellent verbal and written English communication skills (V5).
  • Good interpersonal skills and a customer-focused approach.

Salary & Benefits:-

  • CTC: 26,000 per month
  • In-hand Salary: 20,900 per month
  • Shift: Day shift
  • Weekly Off: Fixed Sunday off

Interested candidates can apply now! Our HR team will contact you shortly.

Skills

TelecallingCustomer HandlingVoice ProcessTCAEBPOQuerySolving QueriesProcessCustomer SatisfactionBpo

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About Company

Credicus is a customer-focused organization that provides comprehensive solutions for technology enablement and business process management. We offer transformative solutions across multiple industries and aim to improve customer experience, optimize processes, and create sustainable value for our clients.

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