Kotak Mahindra Bank - Sales & Service

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-4 years
Mumbai(Airoli +1), Thane, Navi Mumbai
Operations Maintenance & Support
work from office
Full Time
Closes 1 Jan 2027

Posted: 1 week ago
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Job Description

Kotak Mahindra Bank Hiring Alert

Role: Inbound Credit Card Officer Sales & Service

Process: Kotak 811

Payroll: Direct Bank Payroll

CTC: Up to 4.3 LPA + Incentives

Eligibility:

  • Graduates aged 18–30 years
  • Relevant banking, sales, BPO, or customer service experience required
  • Freshers not eligible
  • Excellent English communication skills
  • No employment gap exceeding 6 months

Job Responsibilities:

  • Handle inbound customer calls related to credit cards and Kotak 811.
  • Resolve customer queries and provide banking assistance.
  • Explain credit card features, benefits, and services.
  • Upselling credit cards and other banking products.
  • Identify customer needs and achieve sales targets.
  • Maintain customer records and ensure customer satisfaction.

Shift: Rotational shifts (24/7); female candidates: 7 AM–8 PM

Week-offs: 8 rotational days per month


How to Apply ?

To schedule your interview Call or send your CV through WhatsApp (number mentioned below).

Contact us: HR Sakshi - 8432537262

Skills

Voice ProcessBanking ProcessServicingInbound Voice ProcessInbound Customer ServiceInboundCallsCreditCustomer SatisfactionCustomer ServiceBpo

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About Company

Credicus is a customer-focused organization that provides comprehensive solutions for technology enablement and business process management. We offer transformative solutions across multiple industries and aim to improve customer experience, optimize processes, and create sustainable value for our clients.

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